Certificate of Authority Error Message
If you receive an error message regarding an "unknown authority" or "outdated certificate" when you are attempting to reach a secure web page, you may be using a browser with an out-of-date certificate or the correct certificate may not have been installed. This is usually a problem that occurs with older browsers.

To avoid getting error messages in the future you should add Thawte's SSL certificate to your database of CA's (Certificate Authorities) by replacing the out-of-date certificate with a current one. To do this, click on the following link and follow the instructions provided.

http://www.thawte.com/serverbasic.crt

What does SSL mean? SSL is an acronym for Secure Sockets Layer. It is a protocol used for authenticating and encrypting web traffic. For web traffic to be authenticated means that your browser is able to verify the identity of the remote server. For web traffic to be encrypted means that traffic between the server and your browser is scrambled so that it is unintelligible if intercepted. A Secure Socket Layer Web Server Certificate gives all parties the confidence that information is being sent securely and to the right place.

A closed lock symbol at the bottom of the browser screen indicates that you are on a SSL (secure) web page. If the lock is open, then the web page is not secure.


If you have a problem or a question regarding adding a current certificate to your browser, send us an e-mail message describing the situation.

Send e-mail message

Top

Legal Notices